FAQ
Microfiber OEM: Frequently Asked Questions.
Practical starting points for buyers evaluating custom microfiber towels, samples and private-label programs.
What microfiber products can we customize?
Our range covers automotive care, home cleaning and pet care: drying and cleaning towels, chenille mitts, kitchen cloths, cloth rolls and mop systems or refills. Some constructions serve several applications.
Can specifications be adjusted for our market?
GSM, size, fiber blend, weave, pile, edge finish, color and packaging can be discussed during the project brief. Final specifications are confirmed during sample approval.
How should we specify dimensions and mop compatibility?
Use the units stated for the selected product, and confirm finished dimensions and tolerances in your brief. For mop refills, nominal tool size is different from cloth size; share the tool dimensions, backing and attachment details, then check sample fit.
Can you support private-label packaging?
Private-label labels, packaging and presentation can be coordinated around your brand and reviewed as part of the sampling process.
How do we request a sample?
Use the Request a Sample page or contact Chaison by email or WhatsApp with the application, product SKU, size or GSM direction and destination market.
How are MOQ and lead time confirmed?
MOQ and timing depend on the final specifications, packaging direction and project scope. They are confirmed during the quotation and approval process.
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